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I have installed Image-Scan software from Epson support here . image-scan can detect my Epson L220 scanner, I can preview, I can click the scan button and a select folder to save the scan in progress. But I can't find the saved file. I have tried to run image-scan from user root, with the same result.

I'm using Xubuntu 16.04

Zanna
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Dhia Shahab
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    Hi, I have encountered the same behaviour. Actually during the scan the file is there and I can even check its permissions. After the scan the file vanishes. – variona Jun 13 '17 at 20:39

3 Answers3

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I had the same problem using different scanner hardware (XP-960) using imagescan. What I did to solve this problem was to force the English language before running imagescan.

Go to a terminal by pressing Ctrl+Alt+T and type:

LC_ALL=en_US.utf8 
/usr/bin/imagescan

Source

Fabby
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jacco
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  • **jacco** Welcome to Ask Ubuntu! **;-)** **jacco** and **@abu_bua** Please review my [edits](https://askubuntu.com/posts/1053839/revisions) and also review the [editing help](/editing-help) to improve the readability of your own answers / edits in the future. **:-)** – Fabby Jul 10 '18 at 11:38
  • I needed to add export to the environment variable: export LC_ALL=en_US.utf8 – Hans Poo Mar 09 '20 at 14:43
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The solution for Ubuntu 18.04 LTS and Ubuntu 20.04 LTS is not to set LC_ALL=en_US.utf8, as suggested in another answer, but LANG=en_US.utf8:

$ LANG=en_US.utf8
$ /usr/bin/imagescan

Note that this means that you will run imagescan from the terminal and NOT from the icon provided by the application.

You can also run the above in one line as:

LANG=en_US.utf8 /usr/bin/imagescan
BeastOfCaerbannog
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Marantis
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  • This does not really answer the question. If you have a different question, you can ask it by clicking [Ask Question](https://askubuntu.com/questions/ask). You can also [add a bounty](https://askubuntu.com/help/privileges/set-bounties) to draw more attention to this question once you have enough [reputation](https://askubuntu.com/help/whats-reputation). - [From Review](/review/low-quality-posts/915635) – Pablo Bianchi Jan 17 '19 at 03:52
  • > This does not really answer the question: Answer: yes it will! but under Ubuntu 18 u have to set the environment variable 'LANG' not 'LC_ALL'. The solution is to set this env variable before u call the programm. If u dont set the language definition to 'en_US.utf8' then u ll be able to use ur scanner (preview will work) but the file will not be saved. This is a bug in the scanner software from epson. And the lang setting is the solution for this bug. – Marantis Jan 18 '19 at 12:40
  • Works for me. Thanks – ambigus9 Nov 25 '19 at 00:39
  • Works on 18.04 (German), with new Epson printer/scanner. – leftaroundabout Dec 27 '19 at 16:41
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    Though I'll say that this is not so much a solution as a hack around the bug, which Epson really should fix properly... – leftaroundabout Dec 27 '19 at 16:42
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Ubuntu 18.04 and Epson L222. I had same problem. After I changed my languages Formats to United States problem is solved (before this some remain ru_RU.UTF-8)

Kaplan
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