Unable to open "Cisco Anyconnect Secure mobility client" on my Ubuntu 18.04 LTS after the complete installation

Question

I am having problems on a Cisco VPN.

ISSUE: Unable to open "Cisco Anyconnect Secure mobility client" on my Ubuntu 18.04 LTS after the complete installation.

I am able to see the icon on the application menu; but, when I launch the app it doesn't open. Below is the screenshot \ logs for your reference:

You have some options in this post: https://askubuntu.com/questions/1033315/connecting-to-cisco-vpn-from-ubuntu-18-04-without-a-group-password — lola gs, Jun 04 '18 at 16:07

score 34 · Accepted Answer · edited Nov 21 '18 at 11:51

34

I had the exactly same problem, the VPN was working but couldn't see the GUI, I found that is because of some missing dependency (libpangox-1.0-0 and libcanberra-gtk-module), try installing it:

sudo apt install libpangox-1.0-0 libcanberra-gtk-module

You may check if you need anything more or have other errors by running the UI executable, mine was installed on

/opt/cisco/anyconnect

You can run bin/vpnui and check what error you may have, hope it helps!

edited Nov 21 '18 at 11:51

abu_bua

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answered Jun 24 '18 at 20:02

Kennedy Oliveira

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Hello Kennedy, Thanks for helping me out. I am able to see the GUI after installed the dependency. Really appreciate your support. Long live linux :-) – Hari Jun 28 '18 at 02:01
This worked for me thanks! Ubuntu 18.04 too (fresh install) – desmond13 May 04 '20 at 16:44
It works also for Ubuntu 20.04. – user2342558 Jan 25 '22 at 15:03

score 1 · Answer 2 · edited Nov 21 '18 at 11:48

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I also installed sudo apt install libgtk2.0-0 which fixed the issue

edited Nov 21 '18 at 11:48

abu_bua

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answered Nov 21 '18 at 10:35

Hari Krishnan

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Thanks for helping this community – waruna k Mar 23 '20 at 11:36

Unable to open "Cisco Anyconnect Secure mobility client" on my Ubuntu 18.04 LTS after the complete installation

2 Answers2