1

My windows 10 laptop thinks that the "win" key is stuck. I have tried to clean it but my guess is that it may be a heat problem. I tried booting a Ubuntu OS but this gave the same results. If I press any key that is part of a Win shortcut it will perform the shortcut. I tried to uninstall the drivers but the keyboard had the same problem. I would like to run regedit but pressing the "r" or the "e" takes me to the relevant shortcut window. If I do not touch the keyboard then (about a minute later) a random shortcut window appears and it has focus. If I could somehow delete all copies of the i8042.sys file (using a USB OS) then reboot without wifi connection then there would be no driver and I could possibly use an external USB keyboard.

The on-screen keyboard shows the Win key as being pressed.

I cannot move the SSD drive to another laptop because of the skills required to disassemble it.

Thank you.

ubnewb
  • 43
  • 2
  • I would take it to a repair shop. – DavidPostill Jun 13 '21 at 12:49
  • Same issue in two different operating systems most likely means the keyboard needs to be replaced. Can you do that? – John Jun 13 '21 at 12:53
  • I don't have equipment e.g. glue gun to do the keyboard replacement job. I suppose that I am looking for a more radical software solution because I cannot type or risk entering regedit without other windows potentially corrupting the register. – ubnewb Jun 13 '21 at 15:51

1 Answers1

1

The problem is probably hardware. It's possible to disable this key, but this will cause some difficulties with useful key-combinations that use it.

To disable the Win key:

  • Run regedit
  • Navigate to this key:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
  • Right-click on an empty spot on the right "New | DWORD (32-bit) Value" and name it NoWinKeys
  • Double-click the NoWinKeys item and change its value to 1
  • The change will become effective after restart.

Additional methods may be found in the article
How to disable the Windows Key in Windows 10 [FULL GUIDE].

harrymc
  • 455,459
  • 31
  • 526
  • 924