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Every time I plug this thing in, regardless of what harddrive I use, it says "unrecognized USB device" on this system; however, the device works on other win 7 systems. Why does this PC hate my SATA-to-HDD? I need to offload some files before my harddrive explodes.

Device info: Sabrent USB-DSC9

May help?

Trying to get the "mass storage usb device" driver to apply to this device by manual override. If there's a way to do that, please post it?

What actually happens

On the other system, most of the HDD's load as "removable device" with no data. One harddrive works properly. When I plug the properly-working device into this machine (ProBook 6550b), I get a "Removable Disk" with no data. The other two HDD's on this machine give me a "Unrecognized USB device" error. One of the two HDD's that work on neither machine, showing no data, works internally on my tower.

Very poor workaround

Use a thumb drive, external hdd, or phone to move files off of the afflicted PC and onto the external hdd as the external hdd is plugged in to another machine.

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Wolfpack'08
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  • The PC only supports USB 2.0, but it's a USB 3.0 device: sabrent USB-DSC9. – Wolfpack'08 Jan 09 '16 at 01:16
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    Please be kind to others. My requests were not unreasonable. My vote was reversed. *I find that if I don't vote, problems with questions, are never addressed.* Voting is extremely helpful to improve the quality of a question or answer. It isn't going away so adapt how you ask questions to the community. – Ramhound Jan 09 '16 at 01:27
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    Contact Sabrent about the issue...http://sabrent.com/support/ – Moab Jan 09 '16 at 15:41

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