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One of my computers is experiencing blue screens of death. Unfortunately, the blue screen shows up for a fraction of a second before the computer restarts, which is making it hard for me to troubleshoot the cause.

Is there a way to stop the computer from restarting immediately so I can see what the exact error message is? Alternatively, is there a way to see from the log (below) what the cause of the BSOD is? The operating system is Windows 11.

BugcheckCode 340

BugcheckParameter1 0xffffce85db24f000

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 41

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 12

CsEntryScenarioInstanceId 46

BugcheckInfoFromEFI true

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 46

LongPowerButtonPressDetected false

Allure
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  • https://superuser.com/questions/1097234/where-can-i-find-last-blue-screen-error-message-after-reboot-in-windows-10 – Anaksunaman Jan 17 '22 at 10:09
  • @Anaksunaman that's where I got the log from, but the vendor of the computer is asking for the error message, e.g. IRQL_NOT_LESS. – Allure Jan 17 '22 at 10:10
  • the stopcode is 0x340. That is what you can give to the vendor, as it is an extremely rare stop code. See also: https://www.reddit.com/r/techsupport/comments/eql1um/extremely_bizarre_blue_screen_of_death_stop_0x340/ – LPChip Jan 17 '22 at 10:21

1 Answers1

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  1. Open regedit and navigate to:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl

make new 32bit dword

DisplayParameters

set to 1

reboot.

Now you will get the old bsod screen if it does bsod.

To keep the screen up until you press and hold the power button:

Find Advanced System Settings, then click settings button in "startup and recovery" section, then clear the tick box for "Automatically restart". Hit OK, OK.

This may help but to find the real cause you will have to debug the crash dump file using WinDbg tools.

Moab
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