Recently I've noticed that several Excel files cannot be opened any longer when opening them from within Teams. When I click the file, the file opens in Teams, but as soon as I try to open the file by clicking "open in desktop app", an error appears after Excel has started. The exact error is: "(filename) cannot be opened", followed by another dialog stating several possible reasons (which are not the case).
When I log on to the computer as another user who is a (recent) member of the same team, I can open the file just fine.
I've tried the following steps to mitigate the problem:
- Checked the permissions of the file (but they are the same for both users)
- Updated the Teams version
- Reinstalled Teams
- Reinstalled Teams after removing the %appdata%\Microsoft\Teams directory
- Reinstalled Microsoft Office
Each time followed by a reboot, but each time without any effect, the Excel file still won't open.
The strange thing is: when I rename the file, the file opens fine. When I rename it back to the original name, the file continues to be opened fine in the desktop app...
I have the impression that Excel keeps some sort of cache, which gets invalidated by renaming the file, but I don't know whether or not that is true, or how to clear that cache.
Has anybody encountered this issue yet, and does anybody know of a fix for this?
My Teams version is 1.5.00.21668 My Office version is 2208 (build 15601.20148 Klik-en-Klaar) (which translates to "click-and-ready")
