blue screen of death at shutdown windows 7

Question

this is a problem because though it will restart just fine, nothing will install... it happens every time I restart the computer.

here are the details.

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:   7f
  BCP1: 0000000000000008
  BCP2: 0000000080050031
  BCP3: 00000000000006F8
  BCP4: FFFFF80002AC6327
  OS Version:   6_1_7600
  Service Pack: 0_0
  Product:  256_1

any drivers installed lately for hardware? changes? Anything in the events? Is there any new hardware installed/attached? — Logman, Oct 04 '13 at 01:55
BroadWave Streaming Audio Server - I uninstalled it. I don't remember having any problems when it was installed. That is all I can recall. — aserwin, Oct 04 '13 at 02:03
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html might help u — BlueBerry - Vignesh4303, Oct 04 '13 at 04:05
Boot your computer in safe mode and then shutdown and check if the problem persists.. — Pradip, Oct 04 '13 at 04:49
[PC Blue Screens and then instantly reboots. How do I stop this or find the error later?](http://superuser.com/q/42386) — Sathyajith Bhat, Oct 04 '13 at 05:11
you get a **Bug Check 0x7F: UNEXPECTED_KERNEL_MODE** We need the file **C:\Windows\Memory.dmp** to look at it with Windbg. — magicandre1981, Oct 04 '13 at 05:35

score 1 · Accepted Answer · edited Jun 12 '20 at 13:48

1

It looks like processor problem : http://support.microsoft.com/kb/842465

This problem occurs if one or more of the processors in the computer:

Require a microcode update that is not applied by the computer's basic input/output system (BIOS).

Are damaged or defective.

Are operating outside their specified ranges for temperature, power, or other conditions.

edited Jun 12 '20 at 13:48

Community

1

answered Oct 04 '13 at 13:30

srka

191
6

blue screen of death at shutdown windows 7

1 Answers1