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Since I installed the GNOME extension Dash to Dock, the (default) video player is freezing when I click the close button or minimize button.

What's the problem and how can I fix it?

Zanna
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zellu rakib
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  • Sounds like a bug. Also did you deactivate/uninstall the Ubuntu Dock extension before installing Dash to Dock? Since Ubuntu Dock is fork of Dash to Dock, running them at once is not a good idea, leads to various problems. – pomsky Oct 05 '18 at 09:04
  • @pomsky when i uninstall this extension, there is no problem with video player.. i want to customize dock. so i tried gnome dash to dock.. – zellu rakib Oct 05 '18 at 16:05
  • What video player? Are you running 18.04 or 18.04.1? ie: are all of your Software Updates current? – heynnema Oct 05 '18 at 16:28
  • all of my software is updated.. i am using ubuntu 18.04 LTS .. talking about default video palyer. @heynnema – zellu rakib Oct 05 '18 at 16:36
  • I also run with `Dash to Dock` without problems. Make sure you have the latest version v64. Go to `Videos` preferences, and turn off all plugins, and see if that helps. You can also try the `VLC` video player. It comes highly recommended. Report back to @heynnema – heynnema Oct 05 '18 at 18:03
  • @heynnema Perhaps you're in a *vanilla* GNOME session instead of the Ubuntu-modified-GNOME one? Things are slightly complicated in the second one. Ubuntu Dock is a pre-installed system extension and it cannot be disabled using Tweaks or [from here](https://extensions.gnome.org/local/). Then running Ubuntu Dock and Dash to Dock simultaneously leads to terrible glitches. – pomsky Oct 11 '18 at 05:09
  • @pomsky How can I tell which GNOME session that I'm running? I believe that I'm running `GNOME on xorg`. Ubuntu Dock and Ubuntu Appindicators are "mock" extensions, and are normally disabled. Dash to Dock is a superset of Ubuntu Dock. – heynnema Oct 11 '18 at 12:51
  • @heynnema What are the outputs of `echo $XDG_CURRENT_DESKTOP` and `echo $XDG_SESSION_DESKTOP`? In "GNOME on xorg" Ubuntu Dock and Ubuntu Appindicators are disabled, but in the "Ubuntu" session, they cannot be (toggling ON/OFF in GNOME Tweaks doesn't have any effect, they always stay activated). – pomsky Oct 11 '18 at 12:58
  • @pomsky the echo answers are `GNOME` and `ubuntu`. – heynnema Oct 11 '18 at 13:18
  • @pomsky I just logged out to check which session I had selected, and it's set to `Ubuntu`. Is that wrong? What kinds of problems have you heard of with Dash to Dock? – heynnema Oct 11 '18 at 13:26
  • @heynnema for example, this: https://askubuntu.com/questions/975387/why-do-i-have-two-docks-in-ubuntu-17-10-desktop – pomsky Oct 11 '18 at 13:28
  • @pomsky I've never seen a problem like that. The login screen session selector is set to `Ubuntu`. Is that the correct one to use for the "Ubuntu-modified-GNOME"? – heynnema Oct 11 '18 at 13:46
  • @heynnema That's correct. By any chance is your system upgraded from an older release of Ubuntu GNOME distro instead of a fresh installation? – pomsky Oct 11 '18 at 13:50
  • @pomsky yes, my system was an upgrade. Why is that significant? – heynnema Oct 11 '18 at 14:21
  • @heynnema Perhaps that's why it's more GNOME-y than Ubuntu-ish :D – pomsky Oct 11 '18 at 14:34

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