VLC : Error, Unable to save subtitles

Question

I use Ubuntu 18.04 with VLC 3.0.7. Since some time ago, I am not able to automatically download subtitles through VLC. I have to use the Click here to open the file option in the error dialogue and download them using Firefox. The subtitles were supposed to be automatically downloaded to the folder in which the video file is located.

I tried setting folder permissions using chmod as 777 and 755. Both failed. Any help will be great.

score 41 · Accepted Answer · edited Sep 23 '19 at 10:50

41

It appears the cache subfolder is missing. For Ubuntu Linux just open terminal and run mkdir ~/.cache/vlc

edited Sep 23 '19 at 10:50

MadMike

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answered Sep 23 '19 at 08:39

Hammad Ahmed

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or `mkdir ~/snap/vlc/common/.cache/vlc` if installed by snap – xpuu Mar 27 '20 at 10:02
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and don't forget to give write permissions to the newly created folder, `sudo chmod -R a+rwx /home/your_username/.cache/vlc` (just worked for me on ubuntu 20.04 focal fossa with apt install, I suppose the same should work for snap installs) – leo monsaingeon Oct 08 '20 at 09:37
@leomonsaingeon I think - other than safer - you should be fine with `chmod -R chmod -R a+rwx,o-x`/`chmod -R 776` only – vcamargo Feb 21 '21 at 18:39

score 2 · Answer 2 · answered Aug 05 '20 at 00:27

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Some had to delete an existing vlc folder in the ~/.cache directory, recreate it with mkdir and then restart vlc.

Case you are using the snap, mkdir ~/snap/vlc/common/.cache/vlc .

answered Aug 05 '20 at 00:27

pablo.vix

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score 0 · Answer 3 · answered Nov 17 '19 at 05:52

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Ticket and solution is available in github VLC Subtitle

answered Nov 17 '19 at 05:52

Thirumal

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VLC : Error, Unable to save subtitles

3 Answers3