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As I said, my keyboard doesn't work. I did secure boot>root console>sudo apt install xserver-xorg-input-all. It worked but when I restart, gone again. I'm having really serious problems with the xorg input. How can I fix this FOREVER?

tahatamer
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  • Does anything else revert after a reboot? Conversely, does everything else that you do persist after a reboot? – user535733 Sep 24 '20 at 15:38
  • no, It doesn't. I reboot, try to login but my keyboard doesn't work suddenly. I really love Linux but it made me colder for it. – tahatamer Sep 24 '20 at 16:03
  • My documents and everything are persist. Nothing reverts – tahatamer Sep 24 '20 at 16:28
  • There is a bug starting in kernel 5.4.0-44 that stops some laptop keyboards from working. If you have this bug, only fix right now is to use an external keyboard/mouse. Don't know if you have access to kernel 5.4.0-42, last known to work. – crip659 Sep 24 '20 at 16:32
  • Desktop or Server installation? Laptop or Desktop computer? Internal or external keyboard... and what type... USB/other? Show me `sudo dmidecode -s bios-version` and tell me the exact make/model # of your computer or motherboard. You may have to do this from the Ubuntu Live DVD/USB if you can't use your current Ubuntu installation. Start comments to me with @heynnema or I'll miss them. – heynnema Sep 24 '20 at 16:35
  • thanks! btw I have 5.4.0-48-generic. I thought It would be helpful to reporting issue. – tahatamer Sep 24 '20 at 16:39
  • It's a desktop. I use Laptop. And Internal keyboard – tahatamer Sep 24 '20 at 16:45
  • I set it up to my internal hard drive – tahatamer Sep 24 '20 at 16:45
  • @heynnema I wrote code that you want. V2.10 and It's Acer Aspire – tahatamer Sep 24 '20 at 16:47
  • searching for it's model – tahatamer Sep 24 '20 at 16:47
  • @heynnema It's Acer V3-551G – tahatamer Sep 24 '20 at 16:50
  • I tried to boot with 5.4.0-42-generic instead of 5.4.0-48-generic. And It worked! Thanks for helping! – tahatamer Sep 24 '20 at 16:54
  • Be sure to check your updates carefully, since they will try to clean/remove older kernels, only keeping two or three of the most recent. An external keyboard/mouse might be handy to have, till bug is fixed. – crip659 Sep 24 '20 at 17:01
  • @crip659 looks like a BIOS update fixed this problem. I find that a lot with 20.04. – heynnema Sep 24 '20 at 18:26
  • Will check with my Acer after, but think bios is up to date. Does not seem to affect the Dell I am using right now. – crip659 Sep 24 '20 at 18:34
  • @heynnema unfortunately mine is already newest bios version. If you have any others ideas for this bug(is listed as bug) I would not mine hearing of it. A few others have already asked about this. – crip659 Sep 24 '20 at 18:50
  • @crip659 Do you have a link to the bug report? – heynnema Sep 24 '20 at 18:53
  • @heynnema https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1894017 found from this question https://askubuntu.com/questions/1271845/keyboard-on-hp-notebook-stops-working-under-kernel-5-4-0-45-generic – crip659 Sep 24 '20 at 19:02

1 Answers1

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BIOS

Acer Aspire V3-551G

You have BIOS 2.10.

There's a newer BIOS available, version 2.14, and can be downloaded here.

Note: Verify that I have the correct web page for your model #.

Note: Have good backups before updating the BIOS.

heynnema
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