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I have a crash dummy system that has been running flawlessly on 20.04 LTS for several years. I clicked on the upgrade to 22.04.1 LTS button and it downloaded and installed what looks like most of the packages. I was presented with an info popup saying that Firefox is only available through snap. Clicking the "next" button does nothing. I have a dual monitor system and on the other monitor it displays a "whoops, something went wrong" pad. Clicking the logout button on that pad did nothing.

Rebooting gives me the same "something went wrong" pad and of course I can't log in. Needless to say I am not real impressed with this poorly tested upgrade.

I can ssh in to the system and it shows the old kernel but gives a 22.04.1 LTS welcome message. Gnome seems to be running but I have that error pad displayed instead of a login.

frankie@ubuntu-m8h:~$ ssh 192.168.0.100 frankie@192.168.0.100's password: Welcome to Ubuntu 22.04.1 LTS (GNU/Linux 5.4.0-124-generic x86_64)

frankie@Office-Ubuntu:~$ uname -a

Linux Office-Ubuntu 5.4.0-124-generic #140-Ubuntu SMP Thu Aug 4 02:23:37 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

frankie@Office-Ubuntu:~$ ps -ef |grep gnome

gdm 1182 1177 0 Aug15 tty1 00:00:00 /usr/libexec/gdm-x-session dbus-run-session -- gnome-session --autostart /usr/share/gdm/greeter/autostart

gdm 1214 1182 0 Aug15 tty1 00:00:00 dbus-run-session -- gnome-session --autostart /usr/share/gdm/greeter/autostart

gdm 1216 1214 0 Aug15 tty1 00:00:00 /usr/libexec/gnome-session-binary --autostart /usr/share/gdm/greeter/autostart

gdm 1249 1216 0 Aug15 tty1 00:00:00 /usr/libexec/gnome-session-failed --extensions

gdm 1328 1 0 Aug15 tty1 00:00:00 /usr/libexec/at-spi2-registryd --use-gnome-session

frankie@Office-Ubuntu:~$

This upgrade should have gone smoothly like all of the previous LTS upgrades I have done but it obviously didn't. I could really use some help from someone who really knows what they are talking about since there seems to be something seriously broken in the upgrade script. At this point I can't get the gnome GUI to give me a login screen for 20.04 LTS and I can't go forward with the 22.04.1 LTS upgrade so the system is now totally broken.

I can ssh in from another system. The screen on the target system gives the message "A problem has occurred and the system can't recover. Contact a systems administrator.

How do I recover from this? Thanks in advance.

jones0610
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  • I had the same problem with the Firefox configuration. Just ignore that and wait patiently while it's installing the Firefox snap in the background. – Green绿色 Aug 16 '22 at 07:13
  • A downvote for posting a question about an LTS upgrade that apparently aborted for no obvious reason and left the system in a broken state?!?!? Had I not been able to ssh in, this bug would have likely forced me to do a clean install. Unacceptable! – jones0610 Aug 18 '22 at 02:02
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    This upgrade also broke my machine and left my ssh unusable and resistant to all common fixes. – Jason L. Sep 22 '22 at 16:13
  • Stunning... zero help from anyone here and, as you can see, my question was downvoted! I had to overcome this installation script screw-up on my own as I suspect you will too. This "community" leaves a lot to be desired, unfortunately. – jones0610 Sep 22 '22 at 22:02

1 Answers1

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This didn't totally fix my problem but it recovered things enough where I could restore the system to a running state. The 22.04.1 LTS upgrade has some major problems that need to be looked into by the dev team. IMHO the upgrade script was poorly tested since my upgrade did not go smoothly at all.

From a shell opened on a remote machine to the target machine, enter:

sudo dpkg --configure -a

I then needed to do an advanced recovery using a much older kernel. Once I had a running system and console I was able to complete the upgrade manually. I'm not confident that this upgrade is complete but the login is now a jammy jellyfish and the kernel is:

Linux Office-Ubuntu 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022
Artur Meinild
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jones0610
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