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Someone else installed ubuntu on my laptop, as a result i dont have the admin password. i'm unable to do anything without it. so i googled it, found some procedures and tried to follow that. but unfortunately i'm unable to boot into recovery mode, i tried holding down the [shift] key, but as soon as i press the power button to start my laptop, ubuntu logo comes faster than light and it takes me straight into the home. i also see a message when booting "booting into insecure mode". what am i supposed to do now? i have never used linux before, so i have no idea what to do. how to reset the password now? is there any other method? any kind of help would be appreciated. thanks

ruby_r
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  • Without telling us which instructions you followed it will be difficult to help take a look at this question: [How do I reset a lost password](http://askubuntu.com/q/121698/107450). If the instructions there or at the linked question don't work tell us exactly when it's going wrong. – Warren Hill Mar 05 '15 at 13:02
  • Rather than shift, tap the up/down arrow keys. – psusi Mar 05 '15 at 13:45

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  1. do you have any information on the the laptop that you wish to preserve/save?

    • if you don't, best thing to do would be to reinstall. This way, you will get to know a little more about Ubuntu/linux and I can assure you, it is not hard at all! Installing Ubuntu these days is very easy.

  2. try pressing the shift key repeatedly instead of holding-it.

  3. if the disk/home folder is not encrypted you could recover your data in different ways like:

    • putting the disk in another PC/laptop as an additional disk
    • putting the disk in a portable rack (enclosure) and connect through usb/e-sata
    • etc.

  4. if the question is how you can bypass the password, i don't think anyone here will help :)

iustinn
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