sound stopped working on Ubuntu (Netbook)

Question

I'm using a chromebook, and I can't play sound because the drivers aren't supported on chromebook (I'm using 16.04). Any way around this?

Terminal output:

$ lspci -nnk | grep -A2 Audio
00:1b.0 Audio device [0403]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller [8086:0f04] (rev 0e)
  Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller [8086:0f04]
  Kernel driver in use: snd_hda_intel
  Kernel modules: snd_hda_intel

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0

$ pactl list short sinks
0   alsa_output.pci-0000_00_1b.0.hdmi-stereo    module-alsa-card.c s16le 2ch 44100Hz    SUSPENDED

Could you please [edit] your question to include the output of the terminal commands `lspci -nnk | grep -A2 Audio`, `aplay -l`, and `pactl list short sinks`? Please also make sure that the relevant audio channels in `alsamixer` (terminal) or `gnome-alsamixer` (GUI) have their volume turned up and aren’t muted. Thanks. — David Foerster, Mar 19 '17 at 10:20
@DavidFoerster There you go! Also none of the channels are muted. :) — Hershey Gamer, Mar 19 '17 at 15:23
This is from official Ubuntu Community Help Documentation. It Helped fix my sound once when it wasn't working. You can try following the steps. [Sound Troubleshooting](https://help.ubuntu.com/community/SoundTroubleshootingProcedure) — Louis Friend, Oct 19 '17 at 20:21
have you tried booting a live install of GalliumOS and see if the sound works there? It's based on ubuntu and designed for netbooks.... What model is the laptop (braswell, bay trail, etc) ? — Joshua Besneatte, Nov 12 '17 at 17:57
@JoshuaBesneatte Actually I have tried GalliumOS but it still doesn't play sound. My speakers aren't blown out or anything so I have no idea why it would not be working — Hershey Gamer, Nov 12 '17 at 19:48

score 1 · Answer 1 · edited Sep 29 '17 at 08:34

1

You could re-install related packages like amarok and of rhythmbox, with:

sudo apt-get install --reinstall rhythmbox amarok
sudo reboot

edited Sep 29 '17 at 08:34

Zanna

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answered Apr 17 '17 at 18:28

dschinn1001

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Nope! Nice try but the sound still doesn't work – Hershey Gamer Apr 17 '17 at 21:16

score 0 · Answer 2 · answered Apr 24 '17 at 15:53

0

You have a couple of options here.

1 - Update your kernel to the latest version, where there might be support for the hardware you are running. Check your kernel version with uname -a

2 - Install ALSA by typing

sudo apt-get install alsa-utils
sudo apt-get install alsamixer

Start it by typing alsamixer in the terminal and use the argument --upload to upload full configuration settings to the alsa project or pastebin. This should give everyone including yourself more information about your sound settings.

Alternatively try adjusting the settings within alsamixer and see if any of it helps to bring back the sound. It could be something as simple as that a channel is surpressed.

answered Apr 24 '17 at 15:53

dinnerisserved

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This happened: `E: Unable to locate package alsamixer` Also Kernel is fully updated – Hershey Gamer Apr 24 '17 at 22:35
apt-get install libasound2 alsa-utils alsa-oss – dinnerisserved Apr 25 '17 at 23:50
Nope still nothing. – Hershey Gamer Apr 26 '17 at 22:33

score 0 · Answer 3 · answered Sep 30 '17 at 13:41

0

try to do:

sudo apt-get remove --purge alsa-base pulseaudio indicator-sound
sudo apt-get install alsa-base pulseaudio indicator-sound
sudo alsa force-reload

if that won't work then i dont know what will.

answered Sep 30 '17 at 13:41

Camden

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Didn't work :/ I think you may be right; nothing works – Hershey Gamer Oct 13 '17 at 01:01
@Hershey Gamer re-install it and see what happens, if that doesn't work, it's a PC problem – Camden Oct 19 '17 at 13:50
yeah this is probably a pc problem since reinstalling it did nothing. – Hershey Gamer Oct 20 '17 at 00:10

score -1 · Answer 4 · edited Sep 27 '17 at 18:31

-1

Install codec with this command:

sudo apt install ubuntu-restricted-extras

edited Sep 27 '17 at 18:31

TheOdd

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answered Sep 27 '17 at 17:03

Deki

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I installed it and the sound still doesn't work. :/ – Hershey Gamer Sep 27 '17 at 20:32

sound stopped working on Ubuntu (Netbook)

4 Answers4