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I am running Ubuntu 16.04 and used to connect to a remote desktop using the following command line:

rdesktop -u username -g 90% MachineName.DepartmentName.StateName.edu

of course after connecting through Cisco AnyConnect Secure Mobility Client.

However, yesterday Cisco package was updated and then suddenly the following error message is displayed after running the above command line:

ERROR: getaddrinfo: Temporary failure in name resolution

This page (Cannot connect to the internet after installing Cisco AnyConnect VPN Client) says that resolve.conf should be restored to its original version. Running the following code does not resolve the issue as it is suggested in the page:

sudo dpkg-reconfigure resolvconf

Any idea?

Rebel
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  • https://askubuntu.com/a/228615/692175 –  Aug 12 '17 at 03:39
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    Possible duplicate of [Cannot connect to the internet after installing Cisco AnyConnect VPN Client](https://askubuntu.com/questions/225134/cannot-connect-to-the-internet-after-installing-cisco-anyconnect-vpn-client) –  Aug 12 '17 at 03:40
  • @MichaelBay. I am afraid of running *sudo dpkg-reconfigure resolvconf* as I am not sure what it exactly does. Could you explain that to me? – Rebel Aug 12 '17 at 04:39
  • It restores the original version. –  Aug 12 '17 at 04:41
  • Did it. No success. The same issue with the same error message. – Rebel Aug 12 '17 at 04:54
  • Perhaps you need to contact Cisco, report a bug or something... –  Aug 12 '17 at 04:55
  • This question is not similar to the one posted earlier. I contacted Cisco but it seems they are not concerned with people's issues and never got back to me. – Rebel Aug 30 '17 at 19:47

1 Answers1

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In the "Cisco AnyConnect Secure Mobility Client" window, where it says "connect to" in the first line, there was an extra space in the link provided and after few months, I just figured that out after speculating that some file (which I still do not know what) should have been corrupted due to a wrong URL entry. By trying entering the same link to the vpn address by typing it literally rather than copying and pasting,it turned out that only an invisible empty at the end was the cause of the problem.

Rebel
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