Questions tagged [remote-assistance]

5 questions
19
votes
7 answers

Best VNC / remote desktop software for assistance

Poll on best VNC / remote desktop software for assisting others on Windows/Mac machines from Ubuntu? I've heard good things about TeamViewer and Fog Creek Copilot, but I'm wondering if the included GNOME Vinaigre VNC client is good enough for…
emf
  • 1,682
  • 4
  • 16
  • 23
5
votes
4 answers

Is there an equivalent to Windows Remote Assistance/iChat screen sharing?

Possible Duplicate: Remote Desktop similar to Teamviewer? I'm used to being able to help my parents through iChat screen sharing on OS X and Remote Assistance on Windows. Is there something that has the same workflow (no setup, works through NATs…
Benjamin Pollack
  • 1,290
  • 13
  • 15
5
votes
3 answers

What protocols support screen sharing on Empathy?

I am trying to follow the directions here but so far have not found a working protocol so I was wondering if anyone knew of a working protocol that works?
TheXed
  • 25,946
  • 13
  • 59
  • 89
3
votes
2 answers

remote assistance application

I goggled around a lot but I didn't find a proper answer to my question, so I'm going to ask it here. I convinced my parents to switch to Xubuntu and I would like to offer them remote assistance whenever they need. I also have an Xubuntu box. Which…
the_candyman
  • 359
  • 4
  • 20
1
vote
0 answers

Free remote support applications?

Possible Duplicate: Is there an equivalent to Windows Remote Assistance/iChat screen sharing? I'm using TeamViewer right now from my Ubuntu system to provide remote support for other Linux and Windows systems. I also have a paid logmein account,…
Ingram
  • 175
  • 1
  • 3
  • 11