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I have a difficulty on updating my Windows 7 Ultimate SP1 through Windows Update!

  • [updated] Windows Update ends up with different errors 80070008 or 8007000e , 80072EE2 , C80003F3, and 80244019.

  • Windows Update Automated Troubleshooter reports (not fixed) :

    RootCause: RC_DataStore

    ErrorCode: 0x8024402C

Other things that I have tried so far :

  • Reboot (charger and battery removed)

  • Updating system/windows date and time

  • Checking Windows Update Options (Notify me when update available but do not download and install automatically)

  • Windows Update is using the latest agent (Windows Update Agent 7.6.7600.320)

  • System scanned for malware or virus - nothing found !

  • Drive C got 109G and Drive D got 29G of free space !

  • MY Windows copy is activated and genuine !

  • [updated] Already signed up for Microsoft Update to get "Update for more products"

  • [updated] I have checked Windows Update service in different times (seems no Windows server down)

  • Internet connection is okay - connected through a Home network with no proxy (Direct Access) !

  • I am using the system as the default Administrator !

  • Microsoft Security Essentials is up-to-date and is the only antivirus software is currently runing on my system !

  • [updated] System File Checker (sfc /scannow) found no missing or corrupted system files as Microsoft Support article kb/929833 suggested !

  • I have recovered my system with my different systerm restore images to fix this but to no avail !

  • [updated] Microsoft Fix it 50202 couldn't fix the problem !

  • [updated] System Update Readiness tool (kb/947821) couldn't help too !

  • After not getting result from above fixes, I reset Windows Update components manually as described by Microsoft Support - article kb/971058 - (even with aggressive mode - renaming SoftwareDistribution folder) but the problem still continues !

I really dont know what to do next ! Need your help ...

David
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  • I had a similar problem, and it turned out that one of the older packages in the package manager was corrupt. I found an answer here that explained how to purge all related packages, so they would be re-downloaded, and after that everything was peachy. Sorry, I don't have a link anymore. (actually, this is how I came to superuser.com - I joined after that good advice!) – Aganju Dec 19 '15 at 15:21
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    0x8024402C = WU_E_PT_WINHTTP_NAME_NOT_RESOLVED (Same as ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name cannot be resolved) So you have some network issues. Disable the AV suite/firewall – magicandre1981 Dec 19 '15 at 16:58
  • @magicandre1981 , I turned off my Windows Firewall (I have no other firewall software installed on my PC) but still my problem continues with error 8007000E and sometimes ends up with 80072EE2 ! What do you think ? – David Dec 20 '15 at 08:19
  • bro @Aganju I scanned my system files (sfc /scannow) and seems there is missing or corrupted system files : "Windows Resource Protection did not find any integrity violations." ! What do you specifically mean of packages in the package manager !? – David Dec 20 '15 at 08:42
  • @magicandre1981, Windows Update ends up with different errors every time such as 8007000E , 80072EE2 , C80003F3 ! ....... This may also be helpful for you to know that a yellow bubble notification appears on my Wireless Network Connection tray icon with the message "Additional logon information maybe required. Click to open your browser". every once in a while ! – David Dec 20 '15 at 09:45
  • @DavidDe, what I used to overcome my issue is here: http://www.sevenforums.com/windows-updates-activation/329623-ie11-install-failure-error-9c59-2.html scroll down and read what Agizmo did. He actually links back to an article on superuser (http://superuser.com/questions/594445/cant-install-ie-10-on-brand-new-windows-7), and he had the issue with IE10, but the logic described is *the same* for IE11 and Windows 10. My idea was that you check those logs as he explains, and find which packages are corrupted for you (if any). This is just an idea, but it is what I would try next in your place. – Aganju Dec 20 '15 at 14:45
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    80072EE2 = ERROR_INTERNET_TIMEOUT, so also network related. 8007000E and C80003F3 = OUTOFMEMORY errors. make sure this update is installed: https://support.microsoft.com/en-us/kb/3102810 and try again – magicandre1981 Dec 20 '15 at 19:09
  • @magicandre1981 , the kb/3102810 fix worked like a charm ! WU now can find pending updates and install them ^_^ . I had recovered my PC with an old system image backup (2013) , so WU might be overloaded by many pending updates ! Indeed, before the fix, the CPU usage was highly occupied that I didn't know the reason ! Thank You – David Dec 21 '15 at 11:56

3 Answers3

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ErrorCode: 0x8024402C

Causes:

These errors may be caused by any of the following issues:

Programs or processes that interfere with Internet communications ( as suggested by magicandre1981)

Resource issues on the computer

High Internet activity

Recoverable database errors

Source

Sounds like a firewall is blocking the connection.

Moab
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  • Now my Windows Firewall is completely turned off and this is the only firewall software installed on my PC ! What to do next o_O ? – David Dec 20 '15 at 08:20
  • The problem still exists ... Need your help guys ... ! – David Dec 20 '15 at 12:33
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Error code 80072EE2 means ERROR_INTERNET_TIMEOUT, so also network related. The errors 8007000E and C80003F3 mean OUTOFMEMORY. There is an issue in Windows Update, that the service consumes a lot of memory during scanning for updates. Looks you run into the issue. Microsoft fixed that issue with the following update:

Installing and searching for updates is slow and high CPU usage occurs in Windows 7
https://support.microsoft.com/en-us/kb/3102810

So make sure it is installed., to reduce the memory usage and improve installation speed.

magicandre1981
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  • This fix helped me also for error 80244019, see http://superuser.com/questions/1044634/windows-update-error-80244019-after-long-time-searching-for-updates?noredirect=1#comment1461649_1044634 – tomka Feb 24 '16 at 12:50
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I encountered error 0x8024402C updating an instance of SQL Server installed on my local development machine. I tried a few of the recommended things, including rebooting, turning off firewalls, and stopping/restarting WUAUSERV.

The machine I was using had a company installed Cisco Anyconnect VPN client for access to the corporate LAN. I was at a client site using their regular Internet connection, and therefore not using the VPN client. Although I was not trying to access the corporate LAN, I found that starting that VPN client, which then routed my Internet requests through that LAN, fixed the 0x8024402C error. I infer that Cisco Anyconnect was likely the culprit blocking access when it was not connected the way it wanted.

For what it's worth.

Gardoglee
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