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My laptop is a Sony Vaio svf15318snw. It came with Windows 8 pre-installed.

Lately, I had been facing sudden shutdowns with Blue Screen of Death and a random error code.

Mostly the error was KERNEL_DATA_INPAGE_ERROR or CRITICAL_PROCESS_DIED.

The CRITICAL_PROCESS_DIED also came up when I woke the pc from sleep.

I recovered the laptop from the original recovery discs but the error won't go away. They just popped up randomly.

I tried chksdk C: /f /r but It was stuck at 28% for 8 hours. I tried analyzing the minidumps and they pointed to BOOTVID.dll and nvpciflt.sys so I thought the Nvidia drivers were causing it so I uninstalled the drivers but no luck.

Now I can't even recover it since the recovery process gets stuck in middle or it gives me a disk error.

I have a project to submit. Any help would be appreciated!

DavidPostill
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Jaspreet Singh
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  • Possible hard disk failure. Check your hard drives for SMART errors [How can I read my hard drive's SMART status in Windows 7?](http://superuser.com/q/29240), and [What is the easiest method of checking SMART status for your hard drive?](http://superuser.com/q/14803). Report back with the results. – DavidPostill Aug 01 '16 at 15:27
  • The OS (Win 8) is totally corrupted because the recovery process didn't complete. Is there a live or bootable utility ? – Jaspreet Singh Aug 01 '16 at 15:31
  • See [Can I use Ubuntu to diagnose hard drive or RAM problems in Windows?](https://askubuntu.com/q/317241) for how to do that from a live Ubuntu CD – DavidPostill Aug 01 '16 at 15:36
  • Indeed - KERNEL DATA INPAGE ERROR almost always means disk errors. – Jamie Hanrahan Aug 01 '16 at 17:16
  • http://imgur.com/oiqNEZx http://imgur.com/kS6k6oq Disk seems okay. – Jaspreet Singh Aug 02 '16 at 16:57

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I was also getting this error. A malware detector suggested "du77a.exe".

I used File Explorer to find it and delete it, and the problem has since not reoccurred.

Gaff
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user664565
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