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Why does my remote desktop connection lag/freeze for about 10 seconds when a message box or notification pops up? It only affects the actual remote session and I can minimize it and use my actual pc.

The remote desktop app is via citrix receiver.
Remote pc is Win10.
Client is Win10 and Win8.1.

Tried changing the following settings:

  • Choose your connection speed to optimize performance
  • Persistent bitmap caching

Thank you!

Jan Paolo Go
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  • I've recently been getting the same. Did you find a solution? – Glen Little Apr 22 '20 at 16:22
  • I wasn't able to find a solution. I just moved to a different job that wouldn't require to use remote desktop so unfortunately I won't be of much help on this issue anymore. :/ – Jan Paolo Go Apr 22 '20 at 17:43

3 Answers3

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In my case, This is the issue about the audio settings.

Open Remote Desktop => Show Options => Local Resources tab => Remote audio => Settings

Select "Do not play" from Remote audio playback.

It works for me.

Willy Lee
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Better late than ever.

My case involved the audio that accompanies the popup.

As soon as I disabled windows audio service from the remote PC lag/freezing was gone.

cnk
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Problem is on the sound driver. I deleted the Sound drivers and added again. THe problem was solved. I expect when i do an driver update the problem is back again.

Stan Dura
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