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Yesterday (Monday) I returned to work and strangely my PC was inside the BIOS (I left it on on Friday when leaving). I continued using it normally without giving it more notice, but it turns out that there was a time when I had to restart, and when loading again, everything was like at the beginning of the morning. Just to check, I tried to uninstall some programs and delete some files, and when restarting, everything was still there.

After a few more tests. I tried to transfer files to another hard drive, as a previous step to reinstall Windows, since the solutions I tried did not work, and after several blue screens, I managed to pass the files and restarted the PC with a Windows 10 Bootable USB .

I install Windows normally, the computer restarts and surprise!, everything remains the same as Monday morning.

After that, I tried to clean the disk with DISKPART, Hirens Boot Utilities and other similar tools and the disk always returns to the same point. Sometimes this processes fails, and sometimes it tells me that everything went OK, but the result was always the same

I am really lost with this problem, the disk does not appear as "Read Only" nor does it show any indication of failure. It is an M2 SSD "Kingston SSDNow A1000 960GB", bought at the beginning of June and had not given me any problems.

Anyone know any way to erase the hard drive completely or a reason why this happens?

Maybe it is a hardware defect, but I would like to try everything before processing the warranty. Besides that I would not like to send this hard drive anywhere, since the OS has no password, and may contain sensitive data.

Worthwelle
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SbManolo
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  • Check *Control Panel > Programs > Turn Windows Features On or Off*, if you have “Windows Sandbox” installed. – harrymc Oct 29 '19 at 13:27
  • You should talk to your IT Administrator for more information. Sounds like your enterprise setup is to blame. – Ramhound Oct 29 '19 at 13:55
  • @Ramhound I'm the IT Administrator lol. I'm trying everything but i can't find any solution. I don't care about the data left in the SSD, Now i'm just trying to delete it before processing the warrating because it doesn't looks like a OS problem. – SbManolo Oct 29 '19 at 15:10
  • @harrymc i just checked it. It's disabled. :( – SbManolo Oct 29 '19 at 15:10
  • I really think you do a hardware check (or have your company do a hardware check – John Oct 29 '19 at 16:02

1 Answers1

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You can try the Kingston SSD Manager.

This utility can help with the following useful operations:

  • Monitor drive health, status, and disk usage
  • View and export detailed drive health and status reports
  • Update drive firmware
  • Securely erase data

The information this utility can make available may help to diagnose the problem, and it may also be able to erase the disk.

If the Kingston utility cannot help with the disk, then the disk is dead or seriously dying.

harrymc
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  • I suggested the very same thing earlier – John Oct 29 '19 at 16:28
  • @John: I don't see it. – harrymc Oct 29 '19 at 16:35
  • My answer was voted down and deleted – John Oct 30 '19 at 00:14
  • @John: The poster was surely already thinking what you had said but was asking what to do. Your answer was too general and didn't point out any specific actions that he could do. (I didn't downvote it.) – harrymc Oct 30 '19 at 06:12
  • @John I didn't see it sorry, i just came back to work. I already tried Kingston SSD Manager but it told me that everything was ok. Anyway the system keeps crashing randomly so i will install Windows on another disk and i'll do the checks from there. Thank you everyone. As I said, i don't really care about losing data, in fact, that's just what i want right now, but i'm just curious about this problem.. – SbManolo Oct 30 '19 at 08:30
  • Did secure erase succeed? If not, then the disk is dead. – harrymc Oct 30 '19 at 08:33
  • I'll give it a try, but I have to finish some tasks first. I'll update you in the next few hours – SbManolo Oct 30 '19 at 08:53
  • @harrymc I tried Kingston SSD Manager. I have another SATA Kingston SSD (In which i have the new Windows install) so i can see both disks with KSM. In the problematic disk options, i can't even see the "Security" tab (I see it in the other disk options) so i cant to a "Secure erase". I checked all the disk sectors with EaseUS Parition Master too and everything looks fine. I'm so lost – SbManolo Oct 30 '19 at 13:09
  • Not all products do the same operations with the same results. I would say that this disk should be retired. – harrymc Oct 30 '19 at 13:41
  • @harrymc Yes, definetly. I'll keep trying to erase my data, or at least corrupt the Windows installation somehow so it doesn't starts and then send it back to our provider. Thank you all. If I find a solution I'll post it here, for the curious people ;) – SbManolo Oct 30 '19 at 14:46
  • Even if someone uses this disk for booting, it will not be activated on another computer with other hardware. – harrymc Oct 31 '19 at 06:27