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My Microsoft Sculpt Ergonomic Mouse scrolls erratically while I'm using it it macOS.

If I move the scroll wheel a click at a time, it scrolls at an okay amount. However, if I scroll a few clicks at a time, the mouse scrolls way too fast.

I have scroll speed turned all the way down in System Preferences and I'm still having the issue. What else can be done?

Kyle Stay
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1 Answers1

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After years of looking for answers, I have finally found a satisfactory solution. It's not ideal, but it works.

Simply unplug the USB receiver and plug it in again.

This issue may only affect users who switch between Macs and PCs using the same USB receiver. I have the receiver plugged into a powered USB hub and I use both Macs and PCs with the same hub. It appears that when the receiver is used with a PC, it retains some specific settings from Windows as long as power is maintained (source).

Huge thank you to Matthew Williams for sharing his solution for Linux here. The scroll wheel on my Microsoft Sculpt Ergonomic mouse is useable again!

Kyle Stay
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  • Thanks so much for this answer! This issue was driving me crazy – bangoker Aug 18 '20 at 16:33
  • I can't believe this worked. I have my dongle plugged into a dock in a shared office and someone with a PC must have used the desk. I've been literally scrolling with the arrow keys for the last two weeks and going mad. – JP Duffy May 17 '23 at 16:05
  • @JPDuffy Yes, that is exactly what I do also! I think virtual machines or at least bootcamp users using a powered dock would likely be affected. So happy it helped! I was pulling my hair out for years before I found a solution, it's great to hear this answer saved you some time! – Kyle Stay May 18 '23 at 21:03