I have a Brother MFC-7860DW that always reports "No Paper" (slightly different from this question, which reports "Paper Jam"). When I open the letter tray, the paper just barely starts to grab the rollers. I have tried following the instructions in this Brother Brother MFC-L2710DW No Paper Error video to no avail.
There are several similar models to this printer which seem to exhibit the same error:
- MFC 7860-DW
- MFC-L2710DW
- MFC-7360
- DCP-7055
- HL-2280DW
- HL-2270DW