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I'm using:

  • Mac OS Catalina: 10.15.5
  • Slack: 4.8.0

I've previously used the slack desktop app to work with a client and had no problems with it.

I've now set up a new instance of slack for a new project, and upon using it I find that following the below steps I am simply redirected to the browser. Rather than the browser, how can I use the actual desktop application?

  1. Open Slack application
  2. Click sign in on the application
    • A browser tab opens
    • You sign in using the browser

Result:

  • The usual Slack interface opens on the browser.
  • The Slack application remains unchanged and:
    • You can use the sign in button once more to open up a new browser tab

enter image description here

TheMightyLlama
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2 Answers2

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I had found the answer in reddit

open the workspace in your browser, click your name in the top left and choose "open the slack app" in the dropdown.

https://www.reddit.com/r/Slack/comments/elgr21/windows_desktop_app_just_opens_my_browser/

user1237721
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    Thank you! Just to clarify, "the workspace" here means "the copy of Slack running in your browser". – Noumenon Feb 07 '21 at 19:08
  • This probably won't help anyone else, but I just kept signing in to Slack and on the third try a pop-up appeared asking me if I wanted to open it in the desktop application and I clicked ok and now Slack is opening there. So maybe keep trying? – Finncent Price Oct 11 '21 at 22:50
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    Yea, not working for me. Signed in to slack on web because the app redirected me there. Clicking on 'Open the Slack App' opens the app with a login link that takes me back to the web. Endless circle but never gets logged in with the App?? – englishPete Jan 04 '22 at 17:13
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I was having same issue on Mac

  1. Open Slack application. Click on Sign in. It will redirect to browser
  2. Complete Sign in browser (Open workspace in browser)
  3. After account login in browser completes, go back to Slack application. There's option which will validate the already open account in browser and completes login in application.
Lancelot
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