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I received FTP details. De credentials included a Passive port-range, which I am not familiar with. I tried to Google my issue, but I failed to find a solution.

When I try to connect to the FTP server via my FileZilla client, I get the following error:

Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Logged in Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (178,21,114,163,139,80). Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing

I am trying to figure out if this is a problem on my end. What should I do in order to connect to think FTP server?

Thanks in advance.

patrol
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    Does this answer your question? [Connection to FileZilla FTP server works, but directory listing fails](https://superuser.com/questions/729876/connection-to-filezilla-ftp-server-works-but-directory-listing-fails) – Karu Jan 07 '21 at 22:06

1 Answers1

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Changing Encryption to "Only use plain FTP (insecure)" in the site manager fixed it for me.

patrol
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  • Disabling encryption is not not a fix. Anyway, for an explanation, see [File transfer with vsftpd does not work with TLS, but does work with unencrypted connection](https://superuser.com/q/1476711/213663). – Martin Prikryl Jan 08 '21 at 11:33
  • You're completely right, it works for now though. I appreciate the link. I will definitely look into that. – patrol Jan 09 '21 at 13:54