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I am trying to get access to my external hard drive and hopefully the data on it. However, my disk is not being recognized by the computer. I have tried opening Windows disk manager and it immediately gives me the pop-up window, that I have to Initialize the disk with ( MBR or GPT tables) if I want to use the disk, but when I click ok, it gives me the error: The request failed due to a fatal device hardware error, in disk part, it is being recognized but with the size of 0 bytes. I had used TestDisk program but the disk is not being recognized.

Are there any other steps I can try for recovering data?

Timotej Arnuš
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1 Answers1

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Questions: Does the disk react when power is turned on? Is the disk self-powered or getting its power from the computer? Is it a new disk?

In any case, your options are limited and some may not be possible or easy:

  • Try the disk on another port or computer
  • Try another cable of good quality
  • Extract the disk from the enclosure and put it either as an internal disk inside the computer or inside another enclosure.
  • If nothing succeeds, a professional might be able to do more.
harrymc
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  • yes, I have tried all of it. It is around 4 years old Western Digitals disk. When I plug the disk into the computer, it starts to make sounds, just a bit noisier than usual but just for the first 10-15 seconds then it quiets down to normal, but at least it is running. – Timotej Arnuš Jan 22 '21 at 20:01
  • A disk shouldn't be noisy, unless the head is scratching the disk. This is bad news. Sorry, but I don't believe this is fixable. – harrymc Jan 22 '21 at 20:38