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Whenever I boot up my PC and open task manager Chrome is shown to be taking 90% cpu with no active windows open, this is just something in the background. I have tried:

  • reinstalling Chrome
  • disabling all extensions
  • checked chrome's task manager, the process is not listed

Please help, also for some reason when I click the 3 dots then at the bottom it says "managed by your organization" even though this is a personal PC for personal use only.

Kushagra Gupta
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    Gave you tried flushing your browser cache? – davidgo May 16 '21 at 07:12
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    I'd suspect malware - https://malwaretips.com/blogs/remove-managed-by-your-organisation-virus/ – Tetsujin May 16 '21 at 07:16
  • the cache is less than 68MB so I did not think that could have the problem – Kushagra Gupta May 16 '21 at 07:18
  • is the "managed by the organization" related to the high cpu usage? – Kushagra Gupta May 16 '21 at 07:19
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    Running something nasty in the background whilst simultaneously locking you out from disabling it is standard malware practise. – Tetsujin May 16 '21 at 07:25
  • i read another answer here and found "f_00002d" named file on my pc. It is in the App data of both Edge and Chrome, should I delete it? – Kushagra Gupta May 16 '21 at 07:29
  • Get a decent antivirus - by design they make themselves hard to delete – Tetsujin May 16 '21 at 07:31
  • Try: https://www.f-secure.com/en/home/free-tools/online-scanner – Hannu May 16 '21 at 07:52
  • I installed Malwarebytes and it detected the files causing the problem of cpu usage, it deleted them and now that is fixed. However, Chrome still has the "managed by the organization" issue. I read somewhere that in recent Windows 10 updates it is normal. So, I do not think it is of any major concern right now. – Kushagra Gupta May 17 '21 at 06:04
  • Removing the malware will not reset the prefs it changed. – Tetsujin May 17 '21 at 08:33
  • So, are you suggesting to reinstall Chrome again? – Kushagra Gupta May 17 '21 at 18:24
  • Reinstalling will not change anything - it almost never does unless you fully clean out all the old prefs etc. See - https://superuser.com/q/100360/347380 – Tetsujin May 18 '21 at 06:58
  • Check if you still have any policies set in chrome:policy – Matti Nescio May 19 '21 at 10:32
  • checked chrome://policy, apart from Google Update Policies which have policy values there is an "ExtensionInstallForcelist" which has no Policy value. Here are the details for the same. `ExtensionInstallForcelist Platform Machine Mandatory OK` – Kushagra Gupta May 20 '21 at 16:58

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