Yet another Windows won't sleep thread, I'm afraid...
Running Windows 10 v1909 and all is fine. Monitors shut down and later computer sleeps per the power configuration set. All device drivers are up to date (via vendor when available, Microsoft when not). BIOS is at latest version, albeit several years old now (motherboard manufacturers don't seem to want to support hardware past a year or so any more).
Last year I tried the feature update to v2004. Immediately after the Feature Update computer no longer powered down monitors or went to sleep. Even if I left it on the login screen right after a reboot, it wouldn't sleep. So I'm certain it isn't Chrome or one of the other usual app suspects.
I tried the old powercfg /requests method to try to find out what may be keeping it awake and all come back as "None".
Restored back to v1909 and sleep went back to normal.
Fast forward to late last year, tried v20H2 hoping that maybe the problem was fixed. Nope. After months of sleeping just fine under v1909, computer no longer sleeps after the update.
Restored back to v1909 and all is well again. Kept the computer on 1909, installing all necessary updates to Windows as well as new device drivers. No issues at all, monitor power down and sleep both work.
It's now May 2021, and a new feature update has been released. I install v21H1, and again same issue. Monitors won't power down, computer won't sleep. I again check powercfg /requests and all entries display 'None'. I've reduced the monitor power down and sleep timers to 3 minutes to reduce chances of some occasional process keeping computer awake, but no no difference.
Pressing the sleep button in the keyboard works fine, and computer remains asleep (no unexpected wake ups), and waking up works fine.
At this point I'm at a loss. The only two paths I can think is disabling all non-critical devices in DM and if that fails doing a clean install. Before embarking on that path, I would love to hear any other suggestions people may have.
Thanks!
Diagnostics so far:
As a reminder sleep worked fine under v1909 prior to the Feature Update being installed and stopped working immediately after the Feature Update was installed (tried separately going from 1909 to 2004 or 20H2 or 21H1). Reverting to 1909 everything allows sleep to work just fine.
powercfg /requests - All entries say None
powercfg /systemsleepdiagnostics - Error results: "No sleep trace files exist. Put the machine to sleep for several minutes, then try again." Manually putting the computer to sleep still results in this error"
Rebooted system in safe mode. Safe mode does not allow changing of sleep settings but does have a timer for turning off displays. Timer for turning off displays was set to 5 minutes, but displays never turned off. (and system never went to sleep, of course)
powercfg /a indicates that Standby (S3), Hibernate, and Fast Startup are available. It states that Hybrid is not available due to hypervisor. I thought I had hybrid sleep available prior to update (in v1909) but I can't be certain without restoring system to previous version.
powercfg -energy has one suspect entry about "PCI Express Active-State Power Management (ASPM) has been disabled due to known incompatibility with the hardware in this computer." I do NOT recall whether the same issue manifested itself prior to the Feature Update when the computer WAS able to go to sleep. This old question (Windows 7) seems to point to perhaps a USB component, although none of my components have changed. Will unplug all to see what happens.
powercfg /q output:
Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)
GUID Alias: SCHEME_BALANCED
Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442 (Hard disk)
GUID Alias: SUB_DISK
Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e (Turn off hard disk after)
GUID Alias: DISKIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x000004b0
Current DC Power Setting Index: 0x00000258
Subgroup GUID: 02f815b5-a5cf-4c84-bf20-649d1f75d3d8 (Internet Explorer)
Power Setting GUID: 4c793e7d-a264-42e1-87d3-7a0d2f523ccd (JavaScript Timer Frequency)
Possible Setting Index: 000
Possible Setting Friendly Name: Maximum Power Savings
Possible Setting Index: 001
Possible Setting Friendly Name: Maximum Performance
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000000
Subgroup GUID: 0d7dbae2-4294-402a-ba8e-26777e8488cd (Desktop background settings)
Power Setting GUID: 309dce9b-bef4-4119-9921-a851fb12f0f4 (Slide show)
Possible Setting Index: 000
Possible Setting Friendly Name: Available
Possible Setting Index: 001
Possible Setting Friendly Name: Paused
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000001
Subgroup GUID: 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1 (Wireless Adapter Settings)
Power Setting GUID: 12bbebe6-58d6-4636-95bb-3217ef867c1a (Power Saving Mode)
Possible Setting Index: 000
Possible Setting Friendly Name: Maximum Performance
Possible Setting Index: 001
Possible Setting Friendly Name: Low Power Saving
Possible Setting Index: 002
Possible Setting Friendly Name: Medium Power Saving
Possible Setting Index: 003
Possible Setting Friendly Name: Maximum Power Saving
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000002
Subgroup GUID: 238c9fa8-0aad-41ed-83f4-97be242c8f20 (Sleep)
GUID Alias: SUB_SLEEP
Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after)
GUID Alias: STANDBYIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000708
Current DC Power Setting Index: 0x00000384
Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid sleep)
GUID Alias: HYBRIDSLEEP
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001
Power Setting GUID: 9d7815a6-7ee4-497e-8888-515a05f02364 (Hibernate after)
GUID Alias: HIBERNATEIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000
Power Setting GUID: bd3b718a-0680-4d9d-8ab2-e1d2b4ac806d (Allow wake timers)
GUID Alias: RTCWAKE
Possible Setting Index: 000
Possible Setting Friendly Name: Disable
Possible Setting Index: 001
Possible Setting Friendly Name: Enable
Possible Setting Index: 002
Possible Setting Friendly Name: Important Wake Timers Only
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001
Subgroup GUID: 2a737441-1930-4402-8d77-b2bebba308a3 (USB settings)
Power Setting GUID: 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 (USB selective suspend setting)
Possible Setting Index: 000
Possible Setting Friendly Name: Disabled
Possible Setting Index: 001
Possible Setting Friendly Name: Enabled
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001
Subgroup GUID: 4f971e89-eebd-4455-a8de-9e59040e7347 (Power buttons and lid)
GUID Alias: SUB_BUTTONS
Power Setting GUID: a7066653-8d6c-40a8-910e-a1f54b84c7e5 (Start menu power button)
GUID Alias: UIBUTTON_ACTION
Possible Setting Index: 000
Possible Setting Friendly Name: Sleep
Possible Setting Index: 001
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 002
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000
Subgroup GUID: 501a4d13-42af-4429-9fd1-a8218c268e20 (PCI Express)
GUID Alias: SUB_PCIEXPRESS
Power Setting GUID: ee12f906-d277-404b-b6da-e5fa1a576df5 (Link State Power Management)
GUID Alias: ASPM
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: Moderate power savings
Possible Setting Index: 002
Possible Setting Friendly Name: Maximum power savings
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000002
Subgroup GUID: 54533251-82be-4824-96c1-47b60b740d00 (Processor power management)
GUID Alias: SUB_PROCESSOR
Power Setting GUID: 893dee8e-2bef-41e0-89c6-b55d0929964c (Minimum processor state)
GUID Alias: PROCTHROTTLEMIN
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000005
Current DC Power Setting Index: 0x00000005
Power Setting GUID: 94d3a615-a899-4ac5-ae2b-e4d8f634367f (System cooling policy)
GUID Alias: SYSCOOLPOL
Possible Setting Index: 000
Possible Setting Friendly Name: Passive
Possible Setting Index: 001
Possible Setting Friendly Name: Active
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000000
Power Setting GUID: bc5038f7-23e0-4960-96da-33abaf5935ec (Maximum processor state)
GUID Alias: PROCTHROTTLEMAX
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000064
Current DC Power Setting Index: 0x00000064
Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display)
GUID Alias: SUB_VIDEO
Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after)
GUID Alias: VIDEOIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x0000012c
Current DC Power Setting Index: 0x0000012c
Power Setting GUID: aded5e82-b909-4619-9949-f5d71dac0bcb (Display brightness)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000064
Current DC Power Setting Index: 0x00000028
Power Setting GUID: f1fbfde2-a960-4165-9f88-50667911ce96 (Dimmed display brightness)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000032
Current DC Power Setting Index: 0x00000032
Power Setting GUID: fbd9aa66-9553-4097-ba44-ed6e9d65eab8 (Enable adaptive brightness)
GUID Alias: ADAPTBRIGHT
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000
Subgroup GUID: 9596fb26-9850-41fd-ac3e-f7c3c00afd4b (Multimedia settings)
Power Setting GUID: 03680956-93bc-4294-bba6-4e0f09bb717f (When sharing media)
Possible Setting Index: 000
Possible Setting Friendly Name: Allow the computer to sleep
Possible Setting Index: 001
Possible Setting Friendly Name: Prevent idling to sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Allow the computer to enter Away Mode
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000
Power Setting GUID: 10778347-1370-4ee0-8bbd-33bdacaade49 (Video playback quality bias)
Possible Setting Index: 000
Possible Setting Friendly Name: Video playback power-saving bias
Possible Setting Index: 001
Possible Setting Friendly Name: Video playback performance bias
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000000
Power Setting GUID: 34c7b99f-9a6d-4b3c-8dc7-b6693b78cef4 (When playing video)
Possible Setting Index: 000
Possible Setting Friendly Name: Optimize video quality
Possible Setting Index: 001
Possible Setting Friendly Name: Balanced
Possible Setting Index: 002
Possible Setting Friendly Name: Optimize power savings
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000001
Subgroup GUID: e73a048d-bf27-4f12-9731-8b2076e8891f (Battery)
GUID Alias: SUB_BATTERY
Power Setting GUID: 5dbb7c9f-38e9-40d2-9749-4f8a0e9f640f (Critical battery notification)
GUID Alias: BATFLAGSCRIT
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001
Power Setting GUID: 637ea02f-bbcb-4015-8e2c-a1c7b9c0b546 (Critical battery action)
GUID Alias: BATACTIONCRIT
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000002
Current DC Power Setting Index: 0x00000002
Power Setting GUID: 8183ba9a-e910-48da-8769-14ae6dc1170a (Low battery level)
GUID Alias: BATLEVELLOW
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x0000000a
Current DC Power Setting Index: 0x0000000a
Power Setting GUID: 9a66d8d7-4ff7-4ef9-b5a2-5a326ca2a469 (Critical battery level)
GUID Alias: BATLEVELCRIT
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000005
Current DC Power Setting Index: 0x00000005
Power Setting GUID: bcded951-187b-4d05-bccc-f7e51960c258 (Low battery notification)
GUID Alias: BATFLAGSLOW
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001
Power Setting GUID: d8742dcb-3e6a-4b3c-b3fe-374623cdcf06 (Low battery action)
GUID Alias: BATACTIONLOW
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000
Power Setting GUID: f3c5027d-cd16-4930-aa6b-90db844a8f00 (Reserve battery level)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000007
Current DC Power Setting Index: 0x00000007
