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EDIT:

Under PS 7.1.3,

> Get-AppxPackage alpsdelltouchpadsettings
Get-AppxPackage: The 'Get-AppxPackage' command was found in the module 'Appx', but the module could not be loaded. For more information, run 'Import-Module Appx'

Following that, I tried what was instructed, and

> Import-Module Appx
Import-Module: Operation is not supported on this platform. (0x80131539)

which is widely reported in the web. So I stopped trying with PS 7.1.3.


Under PS 5.1,

> Get-AppxPackage alpsdelltouchpadsettings

returns nothing, but it works. So I tried finding the package by trial and error:

> Get-AppxPackage | grep alp
> Get-AppxPackage | grep touch
> Get-AppxPackage | grep input

None of these found any results. (I am a newbie with PS, but at one point I made sure grep and other commands were aliased, and I just double checked with Get-AppxPackage | grep power that grep is working, and it is case-insensitive).

My Dell Latitude touchpad is not scrolling with two fingers. I tried going to the Control Panel -> Dell Touchpad, but it doesn't work.

enter image description here

And I don't see any setting for the touchpad in Control Panel -> Mouse. This is the closest I get

enter image description here

Related:

  1. https://www.dell.com/community/Latitude/you-ll-a-new-app-to-open-this-alpsdelltouchpadsettings/td-p/6228473
sancho.s ReinstateMonicaCellio
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  • The simplest solution to this problem is to uninstall and reinstall `alpsdelltouchpadsettings` from the Microsoft Store. The ["You'll need a new app to open this ..."](https://superuser.com/questions/1670249/you-will-need-a-new-app-to-open-this-windowsdefender-link/1670370#1670370) message indicates an application configuration issue and isn't unique to the application in question. – Ramhound Dec 29 '21 at 02:03
  • I would try simply running `wsreset.exe` as an Administrator. Sadly the cmdlet you need to solve this problem (Reset-AppxPackage), or at least the way I know will solve the problem, requires Windows 11. There should be an entry for the application within `Apps > Apps & features` with a Reset button I would try that also. [This](https://www.microsoft.com/en-us/p/dell-touchpad-assistant/9n5gllfvs68r?SilentAuth=1&wa=wsignin1.0&activetab=pivot:overviewtab) is the application you need to reinstall – Ramhound Dec 29 '21 at 02:10
  • The only other thing I can suggest requires more information. `Get-AppxPackage alpsdelltouchpadsettings` should provide that information. – Ramhound Dec 29 '21 at 02:17
  • What about *Settings - Devices - Touchpad*. – user1644677 Dec 29 '21 at 04:07
  • @user1644677 - It shows everything normal, but still gestures/scrolling do not work. – sancho.s ReinstateMonicaCellio Dec 29 '21 at 10:38
  • You have been around long enough to know that information like that should be in your question instead of a comment. If alpsdelltouchpadsettings isn’t the correct package you will have to tell us what the correct package name is, I have a solution to your problem, but the correct package name must be provided. – Ramhound Dec 29 '21 at 14:11
  • Appears to be localized name as specified in your screenshot as *launchalpsdelltouchpadsettings*, since I don’t feel like helping with PowerShell environment issues, use PS 5.1 – Ramhound Dec 29 '21 at 14:28
  • @Ramhound - Right, fixed. As for the correct package, I have currently no idea how to get that name. I tried a few things under PS5.1, see EDITed OP, but with no results. – sancho.s ReinstateMonicaCellio Dec 29 '21 at 14:31
  • @sancho.sReinstateMonicaCellio - Do you even have the Dell Touchpad Settings application from the Windows Store installed? You could try something like `Get-AppxPackage *Dell` but unless you can provide a package name I can't provide the command to fix installation of said package. – Ramhound Dec 29 '21 at 14:45
  • @Ramhound - I don't know what happened, but now it is working. I don't even have a candidate action that I might have taken as an attempt to fix things. – sancho.s ReinstateMonicaCellio Dec 30 '21 at 04:25

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