0

I have a WDBU6Y0020BBK external hard disk which recently died for no apparent reason. It was making no strange noises, had no reported SMART issues last time I checked, and wasn't even that old. Windows Disk Manager can see the disk but reports it as missing GPT so my first thought was maybe it just somehow got the first part corrupted and so all the data was hidden. I didn't want to just create a new GPT and partitions so tried to see if I could restore the old one, or skip it and use some tools that could go straight to the data. I tried the following tools:

  • Acronis Disk Director
  • R-Studio
  • Stellar Data Recovery
  • EaseUS DRS
  • WD Dashboard
  • WD Drive Utilities

Some of them couldn't see the disk, and others just reported no problems. Deep scans finished basically instantly and some more digging revealed the true problem - the disk is reporting that it has 0 sectors. I don't know how that happened, but it means that the tools that can see it quite happily scan all 0 bytes they know about, report 0 issues in those 0 bytes, and declare the disk good.

Are there any other tools (or advanced features in the ones I listed, I didn't get deep in to any of them) to try and reset the sector count, or just outright lie to Windows and have it request sectors seemingly out of bounds? Or is this indicative of a deeper issue with a different solution? Although I did this on Windows, and the main partition is NTFS, I have enough access and experience to Linux to be able to use that if there are more appropriate tools there.

To make matters worse, my first thought was just plug the drive in directly, but it is one of the ones with a USB port directly on the control board, instead of a USB-SATA adapter.

What other information/tools output would be useful to report?

Y_Less
  • 1
  • 1
    [`TestDisk`](https://www.cgsecurity.org/wiki/TestDisk) – JW0914 Mar 23 '22 at 01:46
  • 1
    ok. so this sounds pretty bad. If the issue is logical (meaning caused by software/data) then recovery is potentially possible (there are NO guarantees in data recovery). if the issue is physical, you are probably out of luck. i do recommend you scan the disk with testdisk to see if you see your prior partitions, but if you do, I'd recommend using dd_rescue to image the disk before you try to recover it. if the disk is close to complete failure, getting an image as soon possible is a good plan. then you can worry about recovery like photorec or easus or whatever from the image. – Frank Thomas Mar 23 '22 at 04:06
  • 1
    also, never restore to the same disk you are recovering from, and as a bit of unsolicited advice,, never buy a pre-packaged external disk. buy a hdd you can trust (look for a 5 year warrenty) and put it in an enclosure yourself. most pre-assembled usb external drives use HDDs from the cheaper product lines, which definitely impacts their longevity – Frank Thomas Mar 23 '22 at 04:09

0 Answers0