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We would like to forward incoming Office365 undeliverability mails ("Office 365 Your message to ... couldn´t be delivered ...) containing a special phrase within subject or body to a different mailbox. Unfortunately proper mail rules seem not to work with these type of incoming mails. Tests with "normal" incoming mails work fine. Can anybody help?

tblu
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  • Do you still have doubts about this issue? If you have no doubt about the issue, you could mark the helpful reply as best answer or you could share your idea. – Joy Zhang Oct 10 '22 at 08:16

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Based on my knowledge and testing on my lab, you seems cannot create a inbox rule or mail flow rule to forward NDRs to another users, since system-generated message couldn't be forwarded automatically.

In addition, here's a similar thread for your reference: Setting up a rule to forward "undeliverable" reports (NDR) to a different mailbox

Joy Zhang
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  • Thanks a lot Joy! Finally got the same info from Microsoft. At least move to another folder within mailbox does work. Better than nothing ;-) – tblu Oct 11 '22 at 10:37