Dell computer with Windows 7 and Outlook 2003. I recently added a smart card reader to my computer for the National Guard so that I can access some military sites that require a smart card to log in. Now, every time Outlook attempts to download any mail from my civilian AT&T account (a pop e-mail server), I get a message asking me to "Insert a smart card". I've traced it to the send/receive feature (specifically receiving e-mails) but can find no reason that Outlook should be looking for a smart card.
Asked
Active
Viewed 4,618 times
2
-
Did this start after you installed the ActivClient for the CAC? – Fergus Dec 11 '10 at 05:31
-
Did Outlook add any other accounts by itself? Give it a look in Email Accounts section. Let me know! – r0ca Dec 13 '10 at 13:51
2 Answers
1
Have you tried this?
Navigate to Services.msc and check the settings for the smartcard service (try manual).
Zero
- 136
- 2
-
If I set the smartcard service to manual, the user won't be able to use the smartcard when they need to though. – Miles Hayler Nov 22 '12 at 09:07
-
-
I am at a lost. I would have to have a smart card reader to play around with it. – Zero Nov 27 '12 at 17:03
-
1
I solved this by uninstalling all the Outlook specific updates and hiding them. Not ideal, but it solved the problem.
Miles Hayler
- 329
- 3
- 5
- 21