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If I log in as a standard user in my BRAND NEW Windows 7 install, I have no access to Windows Explorer. If I click on Computer in the Start Menu or the Windows Explorer folder icon in the taskbar I get the following error in a dialog box titled Explorer.exe:

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I have one Administrator account, which works fine, and four other standard accounts. I have this problem with ALL of the accounts except for the admin account.

Any idea what the heck is going on here???

I say Reinstate Monica
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trusktr
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2 Answers2

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Alright, so making new user accounts worked perfectly. Advice for anyone performing a clean install of Windows: let windows download all automatic updates before creating any user accounts.

trusktr
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  • Interesting. Did you possibly add the accounts during the installation of said updates? –  Jan 30 '11 at 06:03
  • Sorry for such a late response. At this point in time I'm not quite sure because its been too long. I guess that may have been the issue. I made the accounts as soon as was possible I would imagine. – trusktr Jul 19 '11 at 01:59
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Type the following in an elevated command prompt window:

sfc /scannow

This will check that all of your system files are in fact ok.

I would also run chkdsk /f to make sure your file system isn't corrupt for some or other reason.

Scan for malware too. It's possible, even on a fresh install, to have been infected by a drive-by download. I use SuperAntiSpyware, MalwareBytes and ComboFix (which now supports 64-bit, incidentally).

  • Wierd, as this is a brand new install, but I'll try it and see what happens... – trusktr Jan 30 '11 at 03:10
  • Also, i've noticed that only 3 out of 4 standard account on the system have this problem... – trusktr Jan 30 '11 at 03:11
  • I don't think the number of accounts is relevant, unless one of them picked up malware, in which case you should scan for an infection as well. –  Jan 30 '11 at 03:15
  • Is it possible to pick up malware solely from downloading Chrome and System updates? – trusktr Jan 30 '11 at 03:29
  • SFC didn't find anything. I'm just going to create new accounts and delete the old ones I guess and that'll probably solve everything. – trusktr Jan 30 '11 at 03:33
  • Have you done the checkdisk and malware scan? –  Jan 30 '11 at 03:34
  • no, that would take too much time. I'm making new accounts as we speak to see what happens. I've never use malware apps ever. I actually dislike malware apps. I have a record of not getting any infections, especially with my closed network settings. I firmly believe it is some type of bug with Windows 7 that I happened to encounter after a series of unlucky and unfortunate events that most people rarely experience. – trusktr Jan 30 '11 at 03:48
  • Ok, well apparently making new user accounts worked perfectly. – trusktr Jan 30 '11 at 05:40