Why are Google search results not working for me? Does it have to do with otnggrneohai?

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What to do if my computer is infected by a virus or a malware?

I can't use Google search results right now. The actual searches return results that look valid, but whenever I click on a link, I'm redirected to strange sites. I believe I'm being affected by a virus that has something to do with the string "otnggrneohai."

I was running Windows 7 Home with Microsoft Security Essentials, but Microsoft Security Essentials has been deleted. I did not delete it myself.

Here is the screen shot, I did a search test in google videos:

I think it's you falling asleep on your keyboard. What is the context for this? Where did you see it? — Majenko, Mar 14 '11 at 17:40
when i searching in google returns true results after that when i click on every link first redirect me to strange sites . — Shahin, Mar 14 '11 at 17:51
Strange. When I search on google all I get is Superuser.com and your question. — Majenko, Mar 14 '11 at 18:06
yes :( how can find problem ? why microsoft essential security deleted ? — Shahin, Mar 14 '11 at 18:16
I think this was a randomly generated session or search ID. Could that be? — Pekka, Mar 14 '11 at 18:25
Where do you see `otnggrneohai`? Is it the name of a file that appeared on the desktop? The contents of a popup window? A new user account on the machine? Give us some more context, please! — Pops, Mar 14 '11 at 18:28
This might indeed be a malware attack then. The domain isn't registered though — Pekka, Mar 14 '11 at 18:54

score 1 · Accepted Answer · answered Mar 14 '11 at 23:00

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You must have malware.

Install and update some AV software and run a full scan. Uninstall and reinstall Firefox. Run Spybot Search & Destroy.

answered Mar 14 '11 at 23:00

goblinbox

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Although this is a useful answer, we have a [community wiki](http://superuser.com/questions/100360/what-to-do-if-my-computer-is-infected-by-a-virus-or-a-malware) to describe how to perform a disinfection. Please feel free to add your own method or edit the answers already given to suit your method. Please refer the OP of questions about disinfection to this community wiki and close to vote as a duplicate if you can and if it is appropriate. – Pylsa Mar 14 '11 at 23:04

score 0 · Answer 2 · answered Mar 14 '11 at 19:40

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I would suggest that unless you have a compelling reason not to you should BACK UP YOUR DATA, reformat your hard drive (or buy a new one) and then reinstall Windows and all your applications. If antivirus vendors don't know about whatever malware this is, you'll have a very hard time removing it without the reinstall.

The alternative would be to call Microsoft support (since you're using their antivirus/antimalware protection) and try to get them to help you diagnose and fix the problem. Since you aren't a major corporate customer or MVP, don't hold your breath while waiting for them to get back to you.

answered Mar 14 '11 at 19:40

CarlF

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Buy a new hard drive? Because of a virus? No. – nhinkle Mar 14 '11 at 19:44
New hard drives cost less than, say, two tanks of gas for a mid-size car these days. No, I wouldn't tend to do it, but I'm comfortable with low-level formatting. – CarlF Mar 14 '11 at 20:29
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Right, but the existing hard drive costs as much as _nothing_, becuase he already has it. If somebody isn't comfortable with reformatting their drive, they probably won't be any more comfortable with replacing it. – nhinkle Mar 14 '11 at 20:31

Why are Google search results not working for me? Does it have to do with otnggrneohai?

2 Answers2