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How to find the model number (serial number) or any other useful information about such device that all information deleted on it (on the device).

I had USB Wireless and no information exist on the device, when I plug in to my PC, Windows can't find proper driver even enabling searching for driver from Windows Update.

I don't want the answer for my device, I need to know if OS can provide any information when the device plugged in? then using this information for finding the driver.

Akam
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2 Answers2

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There is KB about that How to troubleshoot unknown devices that are listed in Device Manager in Windows XP which I think is still applicable for newer versions.

What could help is this:

  1. Uninstall the device in Device Manager
  2. Restart
  3. Force 'Scan for hardware changes'

If that doesn't help:

  1. Go to Device Properties
  2. Click on Details tab
  3. Check various values when you change the value in dropdown, mainly Device Instance Path. From that you can determine what vendor/device it is. See http://techpp.com/2010/01/12/identify-and-find-drivers-for-unknown-devices-in-windows/
Tomas Voracek
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You can find device's Vendor and Product IDs and look them up. Here's how to find it.

Alex P.
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  • Whilst this may theoretically answer the question, [it would be preferable](http://meta.stackexchange.com/q/8259) to include the essential parts of the answer here, and provide the link for reference. – Canadian Luke Feb 09 '13 at 21:16
  • Anyway thanks, I do looked for that page because before asking the question here I searched for it in google. Still we need to search for the vendor using ID... – Akam Feb 10 '13 at 05:52