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Remote Desktop is giving an error upon launch:

The remote Desktop client software on this computer does not match the administrator software version. The Remote Desktop administrator software requires a newer version of the client software. Click "Check for Updates" to search for updated software.

I've reinstalled Remote Desktop from the App Store multiple times and am running the latest version of OSX (10.8.4). I recently installed the preview of 10.9 but downgraded back to 10.8.4 by doing a migration assistant on a 10.9 time machine backup. This may be the culprit, but I wouldn't know how to fix this problem I'm having.

Additional info: In System Prefs -> Sharing -> Remote Management says: 

Remote Management is not installed on this computer.
ninjaneer
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  • "downgraded back" : did remote desktop ever work on this computer and for which OS version? What OS version on the target computer? – harrymc Aug 09 '13 at 11:54
  • Remote Desktop worked when computer was at 10.8. I upgraded to 10.9. I then downgraded to 10.8. Now Remote Desktop is not working. – ninjaneer Aug 09 '13 at 21:21
  • Have you fully patched 10.8.4 (Software Update) ? See also if [this thread](https://discussions.apple.com/thread/2124056?start=0&tstart=0) helps, and especially the answer [by ÜberMacHead](https://discussions.apple.com/message/10332909#10332909) (after adaptation to your osx version). – harrymc Aug 10 '13 at 12:00
  • I have fully patched OS X. I checked the answer by UberMacHead, it seemed to have brought back my "Remote Management" in Sharing under System Preferences, but Remote Desktop is still giving me the same error upon launch. – ninjaneer Aug 10 '13 at 20:20
  • Try to download from Apple and install the Remote Desktop client update. – harrymc Aug 10 '13 at 20:27
  • ermm, that's what I did. see the answer below. – ninjaneer Aug 11 '13 at 00:22
  • Should have posted this as an answer... – harrymc Aug 11 '13 at 17:51

1 Answers1

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Installed 3.6.2: http://support.apple.com/kb/dl1594 manually which isn't available on the App Store (where I usually downloaded it from), and it works now.

ninjaneer
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  • It seems I need to downgrade the client to match the admin version? http://support.apple.com/kb/DL1570 – DutchUncle Oct 07 '13 at 10:40
  • The installer you linked to is just a 3.6.2 update. You still require the full install of ARD first (non-Mac App Store) to install the update. – pknz Dec 03 '13 at 04:22