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When I tried to recover using Acronis True Image it didn't work and I think I know why. The external hard drive the backups are on doesn't mount until the user enters a password. How do I get around this? The external hard drive is a Western Digital Passport.

Kamil Maciorowski
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Celeritas
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1 Answers1

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After installing WD Security, it gives the option to disable password protection. Doing this will allow Acronis to recover from backups on it, even after restarting the computer.

Celeritas
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