9

All the guides I've found online start with "go to the Tools menu". My problem is that Outlook 2013 will not start at all because it gets stuck at start-up while it tries to load the TeamViewer add-in.

How can I disable the TeamViewer add-in?

f.ardelian
  • 857
  • 5
  • 11
  • 21
  • 2
    I don't have a windows machine in front of me, but if I remember correctly the add-ons are installed in the folder `C:\Users\fardelian\AppData\Roaming\Microsoft\AddIns`. Of course fardelian should be the actual username. You can move/delete an add-ons from there to try to disable it. – Saaru Lindestøkke Apr 01 '14 at 17:52

4 Answers4

21

Start outlook in safe mode: outlook.exe /safe

If you are having problems with a Microsoft Office program, you may be able to use User-Initiated Safe mode to make it possible to run the program.

More info on Office's SafeMode here

Ƭᴇcʜιᴇ007
  • 111,883
  • 19
  • 201
  • 268
Raystafarian
  • 21,583
  • 11
  • 60
  • 89
2

I read alternatives about running outlook as administrator. The shortcut I had on my taskbar was not a shortcut to Outlook its self, but some meta-information about it. Eventually I found the OUTLOOK.EXE file somewhere in C:\Program Files and rick-clicked it and ran it as administrator. That immediately found and disabled the culprit, without even asking me. I assume this is similar to running it in safe mode.

f.ardelian
  • 857
  • 5
  • 11
  • 21
  • I've found that if you wait awhile, it will figure out that they're not responding even in user mode at startup. – Brian Knoblauch Apr 01 '14 at 20:23
  • 2
    I personally wouldn't do this - if it was an actually malicious addin (as opposed to a crashing addin by a legitimate company), it's possible that it would have used those administrator privileges to further compromise your system. – Riking Apr 01 '14 at 22:29
1

You can rename the TeamViewer add-in files and Outlook will load and show it as inactive. Go to: Program Files (or Program Files (x86))\TeamViewer\Version9\outlook

There are four files in this folder and three of the names start with "TeamViewerMeetingAddIn"
I renamed these by putting 1 as the first character, "1TeamViewerMeetingAddIn"
When I restarted Outlook it loaded up with no problem.

Prof401
  • 11
  • 1
1

you can change the TeamViewer settings to disable the TeamViewer's Outlook addin. Go to options, advance, then disable outlook addin near the bottom of the list.

Chief
  • 26
  • 1