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I am witnessing a very weird situation on my Asus Laptop, running on Windows 8.1.

Basically, if I shutdown my computer and restart it all works fine.

However, if I reboot the computer using the reboot button from the Windows charms, the following happens:

  • Windows shuts down
  • I see the Asus "welcome" screen of Republic of Gamers
  • The logo disappears and I end up on a black screen which simply won't go away.

Now, I have noticed that, by pression on the power button, I could get the notebook to go to sleep, wake it up and I would end up on the login screen. Yes, BUT, once I log in, some application appear really blurry like if it was not the right resolution or something.

I guess there is some drivers issue going on there, but I can't quite figure out what's happening.

Do you have an idea?

Example

Firefox looks like this:

enter image description here

Should look like this, and looks like this if I do a shutdown and then start again:

Firefox OK

Setup

I have a Geforce GTX 660M graphic card, and I tried to uninstall completely the drivers using a cleaner and then reinstall it. It didn't change the problem. Could it be windows update that tries to install something on reboot (is there a windows update queue or something?)?

SRKX
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  • Can you post a screenshot of the problem? – Doktoro Reichard Sep 09 '14 at 10:55
  • @DoktoroReichard I tried to make it as explicit as possible with the pictures, please let me know if you think something else could be more approriate – SRKX Sep 09 '14 at 11:04
  • Does this only occur in Firefox or are there other applications involved? Also, is the first image zoomed on purpose or it appears as is? – Doktoro Reichard Sep 09 '14 at 11:05
  • The first step in the troubleshooting process seems clear, uninstall your display drivers, then install them again. What GPU are you using ( Intel, Nvidia, AMD )? – Ramhound Sep 09 '14 at 11:06
  • @DoktoroReichard I haven't zoomed at all, just used the snipping tool. It does it for Firefox, Chrome, Excel, Bitdefender ... I can remove it on some of them by disabling DPI settings, but even Windows' interface is blurry. – SRKX Sep 09 '14 at 11:10
  • @Ramhound I added the config in the question. – SRKX Sep 09 '14 at 11:12
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    Seeing as though this affects more than Firefox, I'll leave [this](http://superuser.com/q/804949/228536) question for reference (essentially Firefox picks up the DPI setting in Windows and uses it with zoom). Either DPI settings are coming in the way or you have a resolution that doesn't match well with your screen size. – Doktoro Reichard Sep 09 '14 at 11:18
  • I'm not well versed in these sorts of things (graphics issues) but a search with "Geforce GTX 660M blur" showed me a suggestion to disable FXAA globally on the NVIDIA control panel. – Doktoro Reichard Sep 09 '14 at 11:19
  • @DoktoroReichard The thing is, it's not a settings problem. Something I prevent the computer to restart properly right? because I have to make it sleep and waken everytime at reboot otherwise I stay on the black screen. – SRKX Sep 09 '14 at 11:35

0 Answers0