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Google recently added the user switcher to the title bar in Chrome. I've enabled 2 factor authentication on my account, however I can no longer sign into Chrome on my Ubuntu laptop.

It shows my name with a yellow exclamation mark, when I click on the button it asks me for my email/password, it then sends me my code to my phone, where I enter the code. However, the box just sits there showing the loading spinner - it never authenticates, nor does it ever show an error.

If I click away the box disappears and I'm back to step 1.

I've been able to get it working OK on my work PC so I can switch between my personal and work Google accounts, it's just on my laptop where it's not working.

Anyone have any ideas how to resolve this? Cheers!

Tom
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  • Have you tried clearing your cache/cookie data? – Yass Feb 14 '15 at 10:51
  • Nope, I'll give that a try. – Tom Feb 14 '15 at 10:53
  • Didn't work! :( – Tom Feb 14 '15 at 10:58
  • Is it just on Chrome that you're experiencing this problem? Have you tried it on any other browsers? – Yass Feb 14 '15 at 11:00
  • It's the feature built into Chrome itself, it's the button with your name in the browser's title bar, so other browsers are irrelevant. 2-factor works fine in websites that request it, it's just specific to the Chrome browser on my laptop. – Tom Feb 14 '15 at 11:07
  • Ah ok. Are you running the beta version of the browser by any chance? – Yass Feb 14 '15 at 11:55
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    If you go into Chrome's settings, there's a "People" section where you can remove your account. You could also try disconnecting your account and re-connecting. – Yass Feb 14 '15 at 12:40
  • That worked! Do you want to create it as an answer and I'll mark it as answered? – Tom Feb 15 '15 at 13:28

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If you go into Chrome's settings, there's a "People" section where you can remove your account. You could also try disconnecting and reconnecting your account.

Yass
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