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TL;DR: The Windows 10 upgrade icon went missing. How do I get it back in order to update my system? I am running Windows 7 SP1.

I woke up this morning... er, noon all excited about Windows 10. I had reserved my copy using the clever little icon in the taskbar a few weeks back, so I thought I would be set to go. I booted my computer and checked the icon to see if it would download the update. It still behaved the same as if Windows 10 wasn't launched yet. I supposed this was normal behaviour. After all, Microsoft can't roll out the update to everyone at once.

Windows Update did want me to install several updates though. I installed KB2952664, KB3064209 and KB3048761. Everything went fine, and I was prompted to restart my system.

After restarting, the icon wasn't there anymore. I tried a lot of solutions including the answers provided by our awesome community on this question, and the answer provided to this question posted on the Microsoft Windows support forums.

How do I get the icon back in order to update my system?

UPDATES:

  • Installing from the Media Creation Tool does not working with an error "Something Happened" with as description "Something Happened". Both are translated from Dutch.
  • I tried to install it from the Media Creation Tool using PowerISO to mount the created ISO. It will not accept my product key, even though I am able to verify my Windows installation is already registered and the product key is correct.
  • I looked into the Event Log, and GWX-Ins has a bunch of error messages saying: Error message: GWX Main: App failed to start hresult. After that it says what is roughly translated to English as "Cannot find the element".
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Jeroen
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  • Most notably, the step of running "ReserveWin10.cmd" doesn't take 10-20 minutes to run, but more like 10-20 milliseconds. It appears to exit successfully. – Jeroen Jul 29 '15 at 13:51
  • Why don't you just use the [.ISO](https://www.microsoft.com/en-us/software-download/windows10)? You don't need the icon to upgrade to Windows 10. – Ramhound Jul 29 '15 at 13:55
  • @Ramhound Because I do not have a USB sized 4GB, nor do I have a disk sized 4GB. – Jeroen Jul 29 '15 at 13:56
  • The download tool will allow you to perform the upgrade itself. – Ramhound Jul 29 '15 at 13:56
  • @Ramhound I tried that, but that doesn't do anything. I thought I just misinterpreted the meaning of the button, but there you go. – Jeroen Jul 29 '15 at 13:57
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    I just checked again, it simply exists after 2 seconds or so with the message "Something happened." (in Dutch). It says this twice actually. – Jeroen Jul 29 '15 at 13:58
  • Feel free to update your question. After you do that uninstall those 3 updates you just installed. Verify the `Get Windows 10` executable still exists on your computer. – Ramhound Jul 29 '15 at 14:01
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    Use some kind of virtual drive software to mount the ISO. :) – Tamara Wijsman Jul 29 '15 at 14:02
  • @TomWijsman Trying that now. – Jeroen Jul 29 '15 at 14:15
  • @TomWijsman I tried installing with the ISO, but Windows complains about the product key not being valid. I can confirm it is valid however by re-confirming my product key with the "SLUI" tool. Is it possibly I picked the wrong version of the Operating System? I chose the Home N version with the English language. I have a registered Windows 7 SP1 Home Premium installed atm. – Jeroen Jul 29 '15 at 14:51
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    If you are being prompted for a product key, then you have selected the wrong option in the download tool, you must perform a in-place upgrade first in order to be able to activate the Window 10 installation. You could in theory just skip entering the product key, of course if you did that, your installation could not be activated. The Windows 10 installer will only accept Windows 10 license keys. – Ramhound Jul 29 '15 at 15:08
  • @Ramhound An in-place installation doesn't work. It gives the vague error as described before. Skipping the product key doesn't work. – Jeroen Jul 29 '15 at 17:47
  • What do you mean "doesn't work" with regards to skipping the product key? – Ramhound Jul 29 '15 at 18:25
  • @Ramhound There is no skip button. Only a greyed out "Next" button presumably waiting for me to successfully type in my product key. – Jeroen Jul 29 '15 at 18:34
  • Found an error in the Event Log. See latest update! ^ – Jeroen Jul 29 '15 at 19:06
  • Does the upgrade require the icon? Couldn't you use the tool/iso that has been released? See @JeroenBollen's answer. – MC10 Jul 29 '15 at 20:50
  • Did you reserve Windows 10 before July 29th. I asked because I did NOT reserve it and my icon is gone, but this is only on a machine, that was having updates installed on it. A virtual machine that hast not been turned on in a week had the icon. I do see the "Windows 10 is coming soon" within Windows Update @ `Control Panel\All Control Panel Items\Windows Update` though – Ramhound Jul 30 '15 at 03:20
  • @Ramhound I did reserve it before July 29th. – Jeroen Jul 30 '15 at 09:05

4 Answers4

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I managed to install Windows 10 by using this tool by Microsoft, and creating a bootable medium.

When you need to select your version of Windows 10, do not select the N version and make sure the language matches.

Jeroen
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Your notification will reappear eventually, but it may not be today, or tomorrow, or the next day...

I came across this announcement today when I viewed this old Windows 8 forum post, and I dare say it is showing in various other places:

enter image description here

Reg Edit
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  • I saw that announcement too. For other people the notification is still there though, just not updated. – Jeroen Jul 29 '15 at 21:01
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The icon disapered for me too but i did find a solution. On the update windows in parameter you should see a link "more detail" or something like that. When you click on it you should see the windows 10 update in grey, then clicked on the "detail" link on the right and you will be able to launch the update by choosing executing from desktop.

P.S : this was possible on my 8.1 Pro N but not on my 8.1 Home N. Don't know why.

Sir_Glancelot_du_Lag
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The process of this upgrade program is GWX.exe. I suggest that you try fire it up. Open
C:\Windows\System32\GWX and run GWX.exe (try as administrator if that doesn't do the trick).

C:\Windows\System32\GWX

Nadav S.
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    This doesn't do anything. No windows open. Doesn't work from the command line either. – Jeroen Jul 29 '15 at 17:45
  • @JeroenBollen if you go to Windows Update, do you see the blue "Windows 10 is coming soon" notification? – Nadav S. Jul 29 '15 at 18:01
  • No, I don't see anything unusual. – Jeroen Jul 29 '15 at 18:02
  • @JeroenBollen then check installed updates (type "in up" in the start menu & hit Enter) for `KB3035583`, uninstall, and reinstall it. [see KB3035583](https://support.microsoft.com/en-us/kb/3035583). – Nadav S. Jul 29 '15 at 18:10
  • Successfully deleted and reinstalled the update. Nothing changed. I also ran the GWX trigger in the Windows Task Scheduler. – Jeroen Jul 29 '15 at 18:44
  • Well... I have no idea. But try to fully restart your computer right now before ruining the newly installed update – Nadav S. Jul 29 '15 at 18:48
  • I did this right after installing it. – Jeroen Jul 29 '15 at 18:55